Cookie Policy

Our website uses cookies.  A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.  Using cookies helps us to provide you with a good experience when you browse our website and enables us to better understand how our site is used so we can improve it and provide a better user experience.

This policy helps you to understand what cookies we use and how you can control the cookies we place on your device.

Types of cookies

We use the following types of cookies on our website:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Cookies we use

Details of the individual cookies we use and the purposes for which we use them are set out in the table below:

Cookie Title

Cookie Name

Purpose Expiry

Osano Cookie consent

osano_consentmanager

This is an essential cookie that records the user's current consent status.1 year

Osano Cookie consent

osano_consentmanager_expdate

This is an essential cookie that stores the expiration of the user's captured consent.1 year

Osano Cookie consent

osano_consentmanager_uuid

This is an essential cookie that stores the user's unique consent identifier.1 year

Cross-Site Request Forgery protection

XSRF-TOKEN

This is an essential cookie which provides forgery protection across all forms on our website.End of session

Session cookie

norfolk_homes_session

This is an essential cookie which is used to maintain states when you browse our website so that we can check for errors in completion of forms and provide login functions.End of session

Google analytics

_ga

This is a non-essential cookie that helps us count how any people visit our website by tracking if you have visited before2 years

Google analytics

_gid

 

This is a non-essential cookie that helps us count how many people visit our site by tracking if you have visited before.24 hours
Google analytics _gatThis is a non-essential cookie used to manage the rate at which page view requests are made.10 minutes

YouTube cookies

SIDCC, __Secure-3PAPISID, SAPISID, APISID, SSID, Secure-3PSID, SID, __Secure-ePSIDCC, HSID, CONSENT, NID

 

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.Cookies expire within 6, 12 or 24 months with the exception of the CONSENT cookie which will expire on 2038-01-01

Third party cookies

Please note that we have embedded YouTube videos into our website.  If you click to view embedded videos, YouTube will place the strictly necessary and functional cookies listed in the above cookies table to enable you to view the videos.

We will also place Google analytics cookies on your device if you have consented to us doing so. 

How you can control cookies 

Non-essential cookies

The first time you arrive at our site you a cookies banner will be displayed that will ask you to accept or decline the use of non-essential analytics cookies. We will only place this type of cookies on your device if you consent by selecting the "accept" option. If you wish change your preferences, you can give or withdraw consent at any time using the cookies consent management tool on our website.

To opt out of being tracked by Google Analytics across all websites please visit [https://tools.google.com/dlpage/gaoptout]

Essential cookies

Strictly necessary cookies are essential to allow our website to operate properly.  We will place this type of cookie on your device automatically regardless of whether you accept or decline non-essential cookies.  However, you can block this type of cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please note if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

To find information on how to manage cookies in your browser, please visit the developer’s website.